Privacy Policy

About This Policy

At Dynamic Physio, we are committed to protecting the privacy and personal data of our website visitors and clients. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website. We may update this policy periodically, so please review it regularly to stay informed.

Information We Collect

When you use our website, we may collect and process the following types of personal data:

Usage data: Information about how you use our website, including pages viewed, time spent, and resources accessed. This may include traffic data, location data, and communication data.
Information you provide voluntarily: For example, when you contact us, fill out a form, subscribe to updates, or make a booking or inquiry.
Personal details: First name, last name, phone number, and email address.
Technical data: Cookies and usage tracking.

How We Use Cookies

Cookies are small files placed on your device to help websites function effectively and enhance your user experience. We use cookies to:

Analyze traffic and usage patterns to improve our website.
Remember your preferences for a more tailored experience.
Deliver relevant advertising through remarketing.

Cookies do not give us access to your computer or personal data beyond what you choose to share. You can choose to accept or decline cookies. Most browsers accept them automatically, but you can adjust settings to block or delete cookies at any time. Note that disabling cookies may affect your experience on our site.

Advertising and Remarketing

Dynamic Physio uses cookie data to run targeted advertising and analytics campaigns through:

Google Ads and Facebook Ads for conversion tracking and remarketing.
Google Analytics (with anonymised IP) for website traffic analysis.

Google may use this data to personalize ads across its network. IP addresses are anonymised within the EU and EEA. You may see ads for services you previously viewed on our site.

Managing Cookies

You can control how cookies are stored and used via your browser settings. You may:

Accept all cookies.
Reject all or specific cookies.
Delete existing cookies.

Please note: rejecting cookies may require you to reconfigure your preferences each time you visit our site.

Links to Other Websites

Our website may contain links to third-party sites for your convenience. Once you leave our site, we do not have control over external websites and are not responsible for their content or privacy practices. We recommend reviewing the privacy policy of any external site you visit.

Use of Your Information

We use your personal data to:

Provide the services or information you request.
Respond to enquiries or appointment bookings.
Keep you informed about updates, offers, and services you may be interested in (with your consent).
Notify you of changes to our services or policies.

We may also, with your consent, allow selected third parties to contact you about relevant products or services. You can withdraw this consent at any time.

Storing Your Personal Data

We may store or process your data outside of the European Union. By submitting your personal information, you consent to this transfer. We take all reasonable steps to ensure that your data is stored securely. However, please be aware that transmitting data over the internet carries inherent security risks.

Disclosing Your Information

We will only share your personal data:

If required by law.
To prevent fraud or other unlawful activities.
In the event of a sale or transfer of the business (subject to appropriate data safeguards).

Third-Party Links

We may occasionally link to external websites. These links do not imply endorsement. We recommend reviewing their privacy policies before submitting any personal data.

Controlling Your Personal Information

You may manage your personal data preferences at any time. If you’ve consented to marketing communications, you can withdraw consent by emailing us at: rdynamicphysioinfo@gmail.com

We will never sell or share your personal data without your permission, except where required by law.

Your Data Subject Rights

Under data protection law, you have the following rights:

Right to access: Request a copy of the data we hold about you.
Right to rectification: Correct inaccurate or incomplete data.
Right to erasure ("right to be forgotten"): Request deletion of your data.
Right to portability: Request transfer of your data to another party.
Right to restrict processing: Ask us to limit how we use your data.

If you believe your data is incorrect or wish to exercise your rights, contact our Data Protection Lead. If you are unsatisfied with our response, you may contact the UK Information Commissioner’s Office (ICO).

Data Controller

Dynamic Physio
Email: dynamicphysioinfo@gmail.com

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
dynamicphysioinfo@gmail.com

Policy last updated: 19th May 2025